FAQs

We use Stripe for all payments - the same platform used by Amazon, Google, and Booking.com. Credit or debit card. Bank transfer (SEPA) available for bookings 30+ days out.

Yes. All payments are processed through Stripe with full encryption. You’ll receive an immediate confirmation email with your booking details and receipt.

It depends on your rate. Flexible = refundable up to 7 days before check-in. Semiflex = refundable up to 30 days. Non-Refundable, Weekly Special, Monthly Special = no cancellation. Full terms are shown before you pay.

€500 hold on your card before arrival. It’s not a charge - it’s released automatically after checkout if there’s no damage. Like a hotel incidentals hold.

Yes. Managed by Malaga Living Rentals S.L. (VAT: ES B19839786). All villas are licensed with the Junta de Andalucía. Licence numbers are in the footer.

Five individual villas in three configurations: Mirador (7 bedrooms, sleeps 12+4) × 2 villas, Vista (5 bedrooms, sleeps 10+4) × 1 villa, Panorámica (5 bedrooms, sleeps 10+3) × 2 villas. Each has its own private saltwater pool.

Yes. All villas have full air conditioning throughout.

Free private parking at every villa. Secure underground car park.

Sorry, pets are not allowed at the property.

Pinares de San Antón is a quiet, upscale residential neighbourhood. Safe and well-lit. The full address is sent with your booking confirmation.

Check-in from 4pm. Check-out by 10am.

Available subject to availability. Let us know your arrival time and we’ll try to accommodate.

Yes, available as an add-on. Select during booking or request after.

Yes. Private transfers, private chefs, grocery delivery, and other concierge services are available. Just ask after booking.

Six options: Non-Refundable (best price, no cancellation), Semiflex (cancel up to 30 days), Flexible (cancel up to 7 days), Weekly Special (7+ nights), Monthly Special (28+ nights), Last Minute Deal (seasonal). Full terms shown before you pay.

Plans firm? Non-Refundable for the best price. Need flexibility? Semiflex (30 days) or Flexible (7 days). Staying a week or more? Weekly/Monthly Specials for savings.

Seasonal offers for stays booked close to check-in date. When available, some of our best rates - keep an eye on the booking page.

Yes. Book 2+ villas for a combined rate. Full estate (5 villas, 29 bedrooms)? Contact us for estate pricing.

DIRECT10 applies to all standard rates. It can’t be combined with other promo codes, but it does apply on top of Weekly and Monthly Special pricing.

Yes. All prices shown are inclusive of VAT. Malaga Living Rentals S.L. (VAT: ES B19839786).

Yes. Use code DIRECT10 at checkout for 10% off. Plus: group payments, payment plans, bank transfer, and upgrade priority.

Book direct and you deal with us, not a platform. Faster responses, more flexibility. We pass our commission savings to you.

Yes. Stripe processes the full booking value, so it counts towards your rewards, cashback, or air miles.

Yes - direct bookings can be split across multiple cards. Great for groups. Not available through OTAs. Bank transfer also works.

Priority responses, concierge services, flexible check-in/out when available, and a direct line to us - not a contact form.